NRM Christmas & New Year Opening Hrs

We would like to take this opportunity to wish you a very relaxing and enjoyable festive season and a prosperous New Year. Our Main Norwich Office @ Papermill Yard will be manned (as below) during the holiday period.  However please call if you wish to visit incase staff are out on appointments / inspections: Friday […]

Contents / Landlord Insurance

We Love Lettings – Insurance Brokers If you are looking for Insurance for the first time or just want to benchmark your existing providers, either as a tenant or landlord, you may wish to contact our insurance partners, NWBIB Ltd, who operate under the We Love Tenants and We Love Landlords brands. They offer a […]

AGM & Leaseholder Meeting – 29 March 2017

AGM & Leaseholder Meeting – 29 March 2017 The AGM for St Stephens Pavilion Management Company Ltd will take place on Wednesday 29th March 2017 at 1830hrs at Chapelfield Methodist Church, Chapelfield Road, Norwich, NR2 1SD. Invitations and the formal notices have been sent to all company members on Tuesday 7th March 2017 An online version […]

Utilities – Meter Readings

Utilities – Meter Readings All residents are responsible for the payment of their electricity and telephone/ broadband bills directly to their utility company. The lease does not restrict which utility provider you use. Electric meters are located in secure cupboards only accessible by the caretaker. Email to to request your reading.

Caretaker Hours

Caretaker Hours Steve Ryan the onsite cleaner/caretaker has dedicated times when he is available to arrange meter readings, parcel collection, collect visitor parking vouchers or have a chat. The opening hours of the office (at the front of administration building) are as follows: Monday-Friday: 08:30 – 09:20hrs Tuesdays and Thursdays: 16:00 – 17:00hrs Saturdays: 10:30 […]

Contact details for SSPMCL

Contact details for SSPMCL Please note we have an individual telephone for SSPMCL: 01603  952200 Option 1:  To be transferred to RMG (Managing Agent for account enquiries and emergencies) Option 2: To leave a non-urgent message for the sites management team (leave a voice message and issue will be reviewed with 24hrs) The main email address […]

Residential Control

Residential Control Following the 11 Jan 17 EGM, St Stephen’s Pavilion MCL (SSPMCL) is now in residential control. Moving forward the residential directors of SSPMCL will assume responsibility on behalf of all leaseholders to ensure proper management of the property and to carry out the wishes of the majority of members expressed at members’ meetings. […]